TERMS AND CONDITIONS
Introduction
Company Information
BT-Piercing (Baltic Titanium Piercing) is a leading provider of high-quality piercing jewelry and accessories. Our company is registered in Vilnius, Lithuania, and we are dedicated to delivering products across the Baltic region.
Company Name: MB «Lithuania VEAN TATTOO»
Company code: 305921602
PVM code: LT100016380310
Email: baltictitaniumpiercing@gmail.com
Phone: +37067563155
For any business-related inquiries or support, please do not hesitate to contact us using the details above.
Products
At BT-Piercing, we offer a curated selection of products designed for piercing enthusiasts and professionals. Our assortment includes high-quality jewelry made from ASTM F-136 titanium, ensuring biocompatibility and long-lasting durability. We also provide a range of professional piercing tools crafted for precision and safety during procedures.
In addition, we offer Biotatum healing products, certified in Europe, specifically formulated to promote safe and effective healing after piercings. Every item in our catalog meets strict quality standards, ensuring you get reliable products for both personal use and professional application.
Responsibilities of the Buyer and Seller
Responsibilities of the Buyer:
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Acceptance and Payment. The buyer is required to accept the ordered goods and pay the price of the items along with any applicable delivery charges. 
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Updating Information. The buyer must promptly inform the seller of any changes to the information provided in their registration form. 
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Order Reservation and Payment. Goods selected by the buyer will be reserved, and the seller will only process the sales contract once payment confirmation is received from the buyer’s bank. 
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Compliance. The buyer must adhere to the requirements outlined in these Terms and applicable Lithuanian legal regulations. 
Seller's Rights and Responsibilities:
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Seller’s Rights. The seller retains the rights provided by Lithuanian legal regulations. 
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Service Provision. The seller is responsible for creating conditions that allow the buyer to use the electronic store’s services effectively. 
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Delivery Organization. The seller will organize the delivery of goods to the address specified by the buyer. 
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Handling Non-Delivery. If, due to unforeseen circumstances, the seller cannot deliver the ordered products, they will offer an equivalent alternative product. If the buyer declines the replacement, the seller will refund the payment within 7 working days. In such cases, the seller is released from responsibility for non-delivery of the original goods. 
Pricing
All prices are listed in euros (EUR) and include VAT unless otherwise stated. Our goal is to offer clear and straightforward pricing that reflects the superior quality of our titanium jewelry, piercing tools, and healing products. While prices may be adjusted without prior notice, any confirmed orders will remain unaffected by these changes.
Please note that if a discount or promotion is introduced after your order has been confirmed, it will not apply retroactively to previously purchased items. All promotional offers will be clearly marked on the site and apply only to new orders made during the promotion period.
Please note that shipping costs are calculated separately and may vary depending on your location and selected delivery method. Any additional charges will be clearly displayed at checkout, ensuring no hidden fees.
Orders and Payment
Placing an order on BT-Piercing is simple and secure. Once you've selected your items, proceed to checkout, where you will be prompted to provide the necessary information, such as shipping details and payment method. It is the responsibility of the customer to ensure that all provided information is accurate. After completing the checkout process, you will receive an order confirmation via email.
We accept a variety of payment methods, including major credit and debit cards, as well as bank transfers. All payments are processed securely to ensure your personal and financial data is protected. Your order will only be processed after full payment has been received. BT-Piercing reserves the right to cancel any order if payment is not successfully completed or if fraudulent activity is suspected.
We accept a variety of payment methods, including major credit and debit cards (Visa, Mastercard). 
All payments are processed in euros (EUR). 
Payment processing is securely handled by our authorized provider Maksekeskus AS.
Delivery
At BT-Piercing, we strive to dispatch all orders within 1-2 business days after payment confirmation. We ship to Lithuania, Latvia, and Estonia, and delivery times depend on the location and the postal service used. Estimated delivery dates will be provided at checkout, but please be aware that delays may occur due to factors beyond our control, such as postal service issues or customs procedures.
Shipping costs are calculated separately and are based on carrier rates, which will be clearly outlined during the checkout process. If your order arrives damaged, we offer a replacement or a full refund, provided valid proof of the damage is submitted. To request compensation, please contact us at baltictitaniumpiercing@gmail.com.  Learn more here - [REFUNDS AND DELIVERY]