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Privacy Policy

At BT-Piercing (Baltic Titanium Piercing), we take the privacy and security of our customers seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or purchase our products.

1. Data We Collect

When you place an order or contact us, we may collect the following information:

  • Name and surname

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via our provider Maksekeskus AS — we do not store card numbers)

2. How We Use Your Data

Your personal information is collected and processed solely for the following purposes:

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  • To process and deliver your orders

  • To provide customer support

  • To manage payments and refunds

  • To comply with legal requirements (e.g., tax regulations)

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We do not sell, share, or disclose your personal data to third parties, except when necessary to fulfill your order (e.g., courier and delivery services, payment processing).

3. Payment Processing

All payments are processed securely by our authorized payment provider Maksekeskus AS.
When you complete a purchase, the necessary payment and personal information is securely transferred to Maksekeskus AS for the sole purpose of completing your transaction.

4. Data Storage and Retention

We retain your personal data only as long as necessary to fulfill your orders, provide customer service, or comply with legal obligations. After this period, your data is safely deleted or anonymized.

5. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

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  • Right to access your personal data

  • Right to rectification (correction of inaccurate data)

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

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To exercise these rights, please contact us at baltictitaniumpiercing@gmail.com with the subject line “Privacy Request”.

6. Data Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. All changes will be published on this page, and the “Last Updated” date will be revised accordingly.

8. Contact Information

If you have any questions, concerns, or privacy-related requests, please contact us:

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Email: baltictitaniumpiercing@gmail.com
Phone: +37067563155
Address: Jogailos g. 6, Vilnius, Lithuania, LT-01116

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Our support team is available Monday to Friday, 11:00 – 18:00 (EET). Please allow up to 2 working days for an email response.

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